Saturday, February 11, 2012

TSDM-BLR: Booq Taipan Shadow M Black Red Bag (Fits 15" MAC/PC)

TSDM-BLR: Booq Taipan Shadow M Black Red Bag (Fits 15" MAC/PC)

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TSDM-BLR: Booq Taipan Shadow M Black Red Bag (Fits 15

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Product Feature

  • DENSELY PADDED LAPTOP COMPARTMENT WITH SUPER SOFT PLUSH INTERIOR. HIDDEN MOBILE PHONE POCKET WITH SOFT LINING. UN-SNAP INTERNAL FRONT POCKET DIVIDER TO INCREASE SPACE FOR LARGER ITEMS.
  • PADDED LIP INSIDE LAPTOP COMPARTMENT PROTECTS LAPTOP FROM ZIPPER. LUGGAGE TROLLEY COMPATIBLE. SLIDE TROLLEY HANDLE THROUGH ZIPPERED OPENING.
  • FITS: 15-INCH MAC/PC. MAX LAPTOP SIZE: 14.4"X10.7"X1.5" (366X272X38MM). EXTERIOR: 15.5X13X3.3 (394X330X84MM). WEIGHT: 2.5 LB (1.14 KG).
  • Compact and lightweight yet surprisingly roomy and protective, its luxurious interior offers plenty of room for papers, business cards, keys, and laptop accessories while the bag maintains a minimum exterior size.
  • A plushly lined laptop compartment equipped with a durable YKK zipper, a back pocket with zippered trolley pass-through, and a seatbelt nylon shoulder strap with removable shoulder pad are just some of the key features that make Taipan shadow the ideal compact bag for everyday use.

Product Description

Taipan shadow blends a slick messenger style with a professional, understated appearance. Compact and lightweight yet surprisingly roomy and protective, its luxurious interior offers plenty of room for papers, business cards, keys, and laptop accessories while the bag maintains a minimum exterior size. A plushly lined laptop compartment equipped with a durable YKK zipper, a back pocket with zippered trolley pass-through, and a seatbelt nylon shoulder strap with removable shoulder pad are just some of the key features that make Taipan shadow the ideal compact bag for everyday use. Each Taipan shadow is equipped with a unique Terralinq number. Once registered, the booq Terralinq service may help reunite you with your lost and found bag. Features: -DENSELY PADDED LAPTOP COMPARTMENT WITH SUPER SOFT PLUSH INTERIOR. -HIDDEN MOBILE PHONE POCKET WITH SOFT LINING. -UN-SNAP INTERNAL FRONT POCKET DIVIDER TO INCREASE SPACE FOR LARGER ITEMS. -PADDED LIP INSIDE LAPTOP COMPARTMENT PROTECTS LAPTOP FROM ZIPPER. -LUGGAGE TROLLEY COMPATIBLE. SLIDE TROLLEY HANDLE THROUGH ZIPPERED OPENING. Product Specifications: -FITS: 15-INCH MAC/PC -MAX LAPTOP SIZE: 14.4"X10.7"X1.5" (366X272X38MM) -EXTERIOR: 15.5X13X3.3 (394X330X84MM) -WEIGHT: 2.5 LB (1.14 KG)

TSDM-BLR: Booq Taipan Shadow M Black Red Bag (Fits 15" MAC/PC) Review

I owned the previous iteration of this bag, which was available in orange (rather than red) interior/accents and it was nice while it lasted, but soon began falling apart. The build quality was simply not up to par and the material was not adequate for regular, day to day use (and believe me, I babied this thing too).

The newer version which I got as a warranty replacement, was provided after my second major failure with the original (first the should pad fell apart, then the rest of the bag started wearing out and exposing the inner plastic supports, which also broke). I will say the newer version, which is the product you see here (red accents) is a much better bag. The design has changed a little, with only one inside, full-width pocket rather than two, but the biggest difference is the material. It's been changed to 1680D nylon, which holds up much better than their previous bags (dramatically better, I'd even say). I have had zero issues to date with the replacement bag.

My biggest gripe though, is with the warranty service. What Booq does is constantly change their product lineup and as a result, they cannot/will not send you a warranty replacement because your item is no longer produced. In my case, they wouldn't send me the replacement bag until I complained repeatedly. They claimed it was no longer available/discontinued and in order to send me a new, virtually identical bag (today's model, in red vs. my original in orange), I'd have to pay towards a discounted new bag, and the discount was pro-rated too! So that means if you're half way through the warranty period, you pay out the nose to get a replacement, even though you're supposed to have warranty to spare! The bottom line is that this company uses their warranty loop hole (not making good on discontinued item warranties) to get you to 'trade up' rather than replace your defective merchandise as the warranty implies.

While I like their product, and I've been really impressed with the replacement bag, I still will never do business with this company again and would strongly advise anyone reading this to stay away from them. The product looks nice and even performs well in the current version, but with this kind of a sham warranty, why would you do business with them? Booq will not make good on their own warranty and expect you to pay out of your own pocket towards a replacement that should be free.

If you can deal with a product that looks good and performs well but has no real warranty, this bag will serve you well and I'm sure you'll like it as much as I like mine. If you expect a warranty of any kind, you need to look elsewhere because theirs is a complete joke.

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