Brenthaven Expandable Trek BP Backpack for Notebooks / Ultrabook up to 15.4-Inch - Steel Blue (2079102)

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Price: $119.95 $96.03   

Product Feature

• Fits your notebook up to 15.4"
• Brenthaven's Expandable Trek is now zero impact made possible by Brenthaven
• Steel Blue ballistic nylon shell
• Ergonomic padded shoulder straps for carrying comfort
• Zippered expandability option which can accommodate larger loads

Product Description

Brenthaven’s ergonomic backpack provides ample storage space and versatility for the active and urban professional. Featuring multiple pockets and an expandability option, this case can support all of your essential items for work and play. It has 5 sided protection along with bottom foam protection that fits your notebook up to 15.4". With a front organizer pouch for your cell phone and accessories, you will never run out of space! The Trek BP has also now been upgraded with a sleek iPod pocket on the back webbing along with extra contoured shoulder straps. There is a removable mesh pocket in the front for carrying gym clothes, tennis shoes, your bike helmet, etc! This backpack has it all and most importantly, it also embodies our ��zero impact� strategy, which means Brenthaven promises to invest in Green projects that offset any impact we have on the environment. Feel good while you �re buying a Brenthaven. Fits MacBook Air, MacBook 13.3 and MacBook Pro 15.4

Brenthaven Expandable Trek BP Backpack for Notebooks / Ultrabook up to 15.4-Inch - Steel Blue (2079102) Review

The Brenthaven Expandable Trek backpack seemed like a great backpack when I first got it: it has a nice padded computer sleeve built in for my MacBook; it has a nice expandable compartment that can hold my camera, a few books, and a lunch; it has all kinds of useful little pockets and features.

Until the zipper went out for the main compartment I would have rated it 4 or 5 stars for sure. But since the zipper went out its now nothing but a useless dud, so thus the 1-star rating. Bummer. And that was after very little use.

I contacted Brenthaven about having it repaired, and they've provided me a return authorization #, and asked me to ship the bag to them for repairs. Ok, I will, but it is an inconvenince, it costs money, and it takes time to get it fixed. It is something that should have never happened in what is billed as a quality product. After all, my Rick Steves cheapo backpack has gone through years of hard use with nary a problem, and it was only $15. Sigh.

UPDATE: I just received back 'my' backpack from Brenthaven, and I have to say that their customer service was superb. Not only was their turn-around time incredibly quick, they actually 'repaired' my bag by replacing it with the latest model. I'm impressed. I also noticed that the new version has much more rugged zippers, as well as a few new additional features. Way to go Brenthaven! Although the Amazon rating system doesn't allow for it, if I could I'd raise my rating to 4-stars based on Brenthaven's customer service(not 5-stars because I believe it shouldn't have failed to begin with).

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